• I am in the process of placing an order but I cannot find my motorbike model

In this case, you should send an email to MOTObyCAT via the form provided.
Nonetheless, certain oversized vehicles (Gold-Wing, PAN-EUROPEAN, Quads & ATC, SSV, Spyder Canam, Trikes, YAMAHA Niken, YAMAHA XVS 1300 STAR, BMW BAGGER ,C1), Harley-Davidsons (fully cowled, Glides, King) and low-slung vehicles (MotoGuzzi California, el Dorado,Victory, Indian, Side-Cars, Choppers, Dragsters, Trikes, etc.) cannot be accepted and are therefore unavailable for selection on our website.


  • I just placed an order but will not be present at the pick-up location. What arrangements should I make?

In this case, you should forward your order confirmation to the person who will be present and ask them to bring proof of identity.


  • Should I take out ad valorem insurance for my motorbike ?

You have the option to take out, through CAT LC France, an "all risks ad valorem" insurance policy in return for an additional fee (tickbox provided for this on the Site).

The purpose of the "all risks ad valorem" insurance policy is to compensate you in the event of total loss or damage to a package, regardless of the cause, up to the value you have declared.

If you do not subscribe to this policy, in the event of total loss or damage to a package, the compensation owed to you by CAT LC France shall be limited to the compensation ceilings set out in Article 12.2 of the T&Cs.


  • My motorbike has just been delivered and I have noticed that it has been damaged. What steps should I take?

You should make a note of your reservations on the delivery note presented by the driver and send a registered letter with acknowledgement of receipt within 48 hours to the following address:

CAT LC France

Sce Adm Avaries - 0263

5-7 Rue Frédéric Clavel



  • I want to cancel my order...

Whether you are a professional or individual, you can cancel your order by sending an email to motobycat@groupecat.com.

This cancellation must be received by CAT LC France within seven calendar days of the order being confirmed and on the condition that transport operations have not yet begun.
You should provide the number of the order being cancelled and attach a bank document showing the IBAN and BIC/SWIFT codes of your bank account.

A transfer of the amount of the cancelled order shall be made via the details shown on the bank document.


  • I have problems when trying to enter the departure or arrival location

JCheck the spelling of the location that you are looking up: all the towns in France are listed in the MOTObyCAT database.


  • I want to have my motorbike picked up or delivered abroad. Is this possible?

No, MOTObyCAT only accommodates transport within Mainland France, Corsica and Belgium.


  • I want to have my motorbike picked up from or delivered to a Motorbike Collection Point. Is this possible ?

Since summer 2011, MOTObyCAT has offered customers the chance to deliver or collect their vehicle at a Motorbike Collection Point. In this case, when the quote or order is being prepared, the site will suggest a number of collection points near my pick-up or delivery location. If you wish to use this facility, select MOTObyCAT COLLECTION POINT on the page to prepare the quote.

Trusted by many people


Alexandre SERVAT - January 2021

Positives : Punctuality, professionalism, quality, and value for money
No complaints about the service. Ordered placed on 28/12. Bike picked up at a home address on 05/01 as requested, and delivered to me 3 days later !

Quick, efficient, clear and excellent value for money

Transport from one home addrss to another : From Hermonville 51220 to Haraucourt 54110 for a Harley Davidson XL Sportster 883R


Florian Landwerlin – February 2021

Positives : Punctuality, professionalism, quality, and value for money

The order was for transport from one home address to another, and everything went very well, from the pick-up from the previous owner to delivery to my home address. Everything was on time.
Their follow-up is excellent they call you the day before pick-up to set a time and again on the day before unloading to set a time. I highly recommend the company if you need to have your bike transported !

Transport from one home address to another : From TUZAGUET, 65150 to GUNDOLSHEIM, 68250 for une Ducati SCRAMBLER


E. LE - September 2020

One-way transport in July from Le Mans to Savoie completed in 7 days, weekend included, without a hitch. Transported back in mid-September, which also took 7 days, but only because we chose this; they could've done it quicker if we wanted! Each time, the bike arrived securely packed without a scratch.
Absolute pros in transporting bikes for individuals !

Thank you so much. For us, it was no more expensive than a round trip by car with our motorbike rack! In short, we'll absolutely call you again if we need you.

Information about route and motorbike model not provided


Geoffrey GIMONNEAU – August 2020

Positives : Punctuality, professionalism and quality
First experience with a vehicle transport company and it was great.

Motorbike picked up and delivered on time and good communication with the drivers.

I fully recommend the company.

Transport from one home address to another from PUY DU LAC, 17380 to SAINT GERMAIN VILLAGE PONT AUDEMER, 27500 for Yamaha XJR 1300


Baptiste HO – February 2020

Positives : Transport went smoothly from start to finish. Everything was on time. The customer service team were very nice when I needed to ask them some questions, and the haulier was nice too.

Positive review well-deserved :)

Transport from home address to another from BIEVILLE BEUVILLE, 14112 to POITIERS, 86000 for a Ducati Supersport


Philippe JONGLEZ DE LIGNE – July 2020

Positives : Good experience with MOTOByCAT.com.

I had a vehicle transported from Paris to Cavaillon in July 2020. The reception at the Gennevilliers site was perfect, with very welcoming staff on site who clearly explained the whole process .
At Cavaillon, I received the same highly professional welcome and they took good care of my bike (Harley Davidson). The Cavaillon centre even allowed me to charge my battery a little!!
Transport was quick and protective measures were perfect. The service provided truly is "bespoke". The transport is fast and the protections perfect. The service is "tailor-made".
I highly recommend MOTObyCAT.com for your transport needs !
See you soon.

Tranport from center to center from Genevilliers to Cavaillon for Harley Davidson

Why choose us

Attractive prices
Attractive prices
Order tracking
Order tracking
Handle in 7 working days
Handle in 7 working days
Home delivery
Home delivery
Customer service
Customer service
Payment facilities